We want you to be happy with FRSBikeTraxx, so if you encounter any issues or problems using it, we want to know about it so that we can rectify it. We routinely release new versions of our applications to fix known issues and to improve the product. A lot of times the release of a new version is dictated by one of our customers finding a serious problem with the application. So, let us know what we can do to improve the product.
Please direct all your feedback to our technical support e-mail address: email@example.com
FRSBikeTraxx stores settings information in a binary data file on your computer, named "FRSBikeTraxx.dat" (the geographical weather related settings are stored in an encrypted format). It stores the bike ride data in the file "FRSBikeTraxx.fbt".
People who have access to your physical computer could potentially have access to FRSBikeTraxx. Using the application's data file, an outsider could possibly determine your bike riding routine, copy your bike ride data, or alter or delete your ride data. Always protect your computer from outside access by setting a strong password on it.
FRSBikeTraxx does not upload any information to the Fourth Ray Software web site nor to any third party. We do reserve the right to communicate your FRSBikeTraxx license number during a product upgrade check in a future version, so that we may verify your paid-for version. However, this is currently not being done.
When automatic upgrading is enabled, FRSBikeTraxx connects to the Fourth Ray Software server to determine if a new version of FRSBikeTraxx has been released by Fourth Ray Software. It compares the latest version number listed on the server against the version you have installed. If a new version has been released, the new software installation program will be downloaded to your computer, and FRSBikeTraxx will automatically run that upgrade when you close the application. The next time you start FRSBikeTraxx, if the upgrade has successfully completed, the application will show the "New Version" toolbar button, through which you can find out what is new. During this process FRSBikeTraxx communicates no information to the server, it only gathers information from the server.
In normal, day-to-day use of FRSBikeTraxx the only "outside" contact is made with the Fourth Ray Software server to find out what the latest published version number of the application is. Other than that, FRSBikeTraxx operates completely privately on your computer only. We do not have any tracking of your actions active within our software products, and our products are free of malware, adware, and viruses.
FRSBikeTraxx uses NSViews formerly made public by Nanosoft Corp for efficient sizing of its windows.
FRSBikeTraxx's installation program courtesy of Inno Setup developed by Jordan Russell.