We want you to be happy with FRSLibrary, so if you encounter any issues or problems using it, we want to know about it so that we can rectify it. We routinely release new versions of the
application to fix known issues and to improve the product. A lot of times the release of a new version is dictated by one of our customers finding a serious problem with the application. So,
let us know what we can do to improve the product. Please direct all your feedback to our technical support e-mail address:
Although rare, it is possible that when the application was trying to save the latest data back to the Library data file, there was a momentary hick-up with the disk drive in your computer. When this happens, it is possible that some or all of the data in the file is gone. FRSLibrary always makes a back-up copy of your Library data file when you start to make changes to it. There are two ways to retrieve the most recent back-up.
If you are able to start FRSLibrary, click on its Restore Library window, select the most recent archive Library, which is the one at the top, and press the OK button. FRSLibrary will then attempt to restore that Library and, if successful, will shows its data. That then becomes the Library with which you'll interact.menu command. In the
If for some reason that one, too, is corrupted, go back to the Restore Library window and select the next one down, and-so-forth. Look at the "Size" column and if the size is significantly smaller or near zero, that back-up file is probably corrupted too, so you should skip that one.
If for some reason FRSLibrary won't even start up, you may need to restore an archived Library file manually. To do so, follow the steps below. For our example here, let's assume that the Library in question is called "My Library". FRSLibrary will have created a file by the name of "My_Library.frl" as the main data file. It will also have created one or more archive data files called "My_Library0001.bfr", "My_Library0002.bfr", "My_Library0003.bfr", etc. (in the steps below, substitute your Library's name for "My_Library"):
Repeat the above steps until you have a version of the Library that is not corrupt.
FRSLibrary doesn't provide a dedicated field for this. Even though this is an important piece of data to be associated with any video format, you typically will have only one of the formats in your library. If, however, you do travel between continents and buy media that was intended for one format or another, you may want to track this information. Our recommendation is to set up a custom field for the media type and use that to identify of what format a particular media item is.
FRSLibrary only stores information you have entered for your media items in a binary data file on your computer, one file for each Library you maintain. It also makes back-up copies of those data files in the "Archives" sub-folder of where the main files are stored. Note that should your computer's disk drive crash or become permanently corrupted, your data will be lost. It is important to back-up your Library data files regularly.
Computer users who have access to your physical computer could potentially have access to FRSLibrary. Some important data in the FRSLibrary's Library data files are encrypted to protect your privacy (e.g. the Software media type's passwords and serial numbers, if entered), but if someone can launch FRSLibrary on your computer, he or she can access, and potentially change or delete, such information. Of course, a malicious person could also delete your Library data files or uninstall the application, if he or she has access to your computer. We highly recommend that you password-protect your computer, and only share that password with others whom you trust, if absolutely necessary.
FRSLibrary does not upload any information to the Fourth Ray Software web site nor to any third party. We do reserve the right to communicate your FRSLibrary license number during a product upgrade check in a future version, so that we may verify your paid-for version. However, this is currently not being done. If you choose to generate custom web reports, you must use other software to upload those files to a server of your choice. FRSLibrary does not upload these, or any other, files.
When automatic upgrading is enabled (which it is by default; see New Version toolbar button, through which you can find out what is new. During this process FRSLibrary communicates no information to the server, it only gathers information from the server. FRSLibrary does the same thing with the standard U.S. English dictionary file that is used by the spell-checking feature. If a new version of that dictionary file has been released by Fourth Ray Software, it will be downloaded by FRSLibrary and made available for the next session.menu command), FRSLibrary connects to the Fourth Ray Software server to determine if a new version of FRSLibrary has been released by Fourth Ray Software. It compares the latest version number listed on the server against the version you have installed. If a new version has been released, the new software installation program will be downloaded to your computer, and FRSLibrary will automatically run that upgrade when you close the application. The next time you start FRSLibrary, if the upgrade has completed successfully, the application will show the
When you enter an ISBN number for a book entry, FRSLibrary automatically does a web search on the http://lookupbyisbn.com/ web site. This is just a normal web query, in which FRSLibrary only communicates the ISBN number you have entered; no other data is shared with that web site.
FRSLibrary uses NSViews formerly made public by Nanosoft Corp for efficient sizing of its windows.
FRSLibrary's installation program courtesy of Inno Setup developed by Jordan Russell.